AESOP (Frontline) Troubleshooting


All staff are required to submit their attendance no later than two hours prior to their scheduled reporting time in AESOP, our employee attendance and substitute dispatching system. Currently, Woonsocket Education Department utilizes a single sign on for many of our applications in the district. Both AESOP and the evaluation software are products of Frontline and the sign on is the same. 

Step 1 - In your Woonsocket email account click the nine dots in the top right corner of your screen.

Step 2 - Scroll down until you find the app for Frontline

Step 3 - Click the app and log in as usual.

If the three steps still do not result in a successful login, then please feel free to email for assistance. 

Utilizing the AESOP Mobile App for Employees 

AESOP has a mobile application for Employees, this is not the same application as the one for substitutes. Our district code to use the app is 7354. I've attached directions which should help you with the initial set up. Your login in is your district email address as this is tied to our single sign on with google.

Using the Mobile App for AESOP

Single Sign on Screenshots for Mobile App

Alternatively, you may still access the absence management system via phone at 1-800-942-3767.  You will need the User ID and PIN number previously provided to you to log-in to this system or to access the system via phone.

Still need some more guidance? Try the links below:

Creating an absence

Employee Quick Start Guide

Viewing Scheduled Absences

Viewing Past Absences

Using AESOP via Phone

REMINDER! If you are looking for leave balances they are not stored in AESOP. Currently leave balances are viewed via the Employee Portal.